Smart Wildlife Control, Quality People
Environmentally responsible and ecologically minded wildlife control professionals.
About Varment Guard
Our entire staff is knowledgeable, trustworthy, resourceful, and passionate about preventing and solving wildlife pest concerns for our clients.
We take quality very seriously at Varment Guard. Quality service is not simply managing your nuisance animal issue. It includes everything from your first phone call to our customer service department, the survey of your property, the actual service performed by the technician, and any follow up needed. Furthermore, we maintain detailed service reports and documentation all of which is available to you via your own customer portal.
Varment Guard continually trains its employees to give high quality services to our customers, and develop a spirit of teamwork. We are committed to our customers’ needs and to our employees’ personal success.
Family Owned and Operated
Varment Guard Environmental Services, Inc. was founded in January 1983 by James J. Vaive and Michael A. Moore. Delivering environmentally conscious and humane wildlife control and pest management solutions in Columbus, Ohio and beyond.
On February 1, 2018 – Varment Guard began a new chapter by joining the Plunkett’s Pest Control family, a midwest based company providing world-class service for over 100 years. Led by third generation president, Stacy O’Reilly – Plunkett’s and Varment Guard will now offer professional wildlife and pest control services across a broad midwest service area.
Our Core Four
Our collective actions are what drive our business. Learn more about what behaviors make us and our clients successful.
Leave No Doubt You Care
Show in all your words and actions that you are working to help solve their problems.
Deliver a service to people, for people, and with people.
Care about each other
Assume positive intent
Ask open-ended questions
We are members of a strong team
Own your work, whether running a route, in the office, or warehouse.
- Integrity in all things
- Make every impression matter
- Be accountable and follow through
- If you did it, write it down
- Commit to safety
- We trust each other
Grow To Control Our Destiny
Grow to give us control, stability, and career options.
- Re-sell the value of our service every time
- Document, document, document
- Value time; yours and others
- See the people, see the people, see the people
- What I can do for you is…
Shape Our Legacy
Improve what you touch and embrace innovation. Build on 100+ years of great service.
- Find the source of the problem
- Embrace change
- Enjoy the challenge
- Fix the small problems immediately
- Be relentless about improving
- We are learners
The Quality Crew
We take quality very seriously at Varment Guard. Quality pest management service is not simply managing your pests. It includes everything from your first phone call to our customer service department, the survey of your property, the actual service performed by the technician, and any follow up needed. We want to ensure that you are treated with respect and courtesy at all times. We feel it is important that your questions or concerns are addressed as quickly as possible.
We train our field associates, sales and service, in all the latest methods and new material. We also spend time to give our customer care associates field training. As part of their initial training they spend time in the field. This allows them to see what a typical day is like for our field personnel. We provide them with updates on treatment methods or other major changes so they will be better equipped to answer your questions or concerns. We require field associates to spend time observing what our customer care associates do as well. We believe that it is important for each Varment Guard associate to appreciate the jobs of co-workers, in addition to being well versed in his or her job.
As important as the training is, we feel there is a much more important aspect of quality. Quality comes from people who are doing their job not because they have to, but because they want to. We do this through our training program and are well known in the industry for developing only the best technicians.
We know there are times when things do not go the way we wanted. If you have an issue with any aspect of your experience please complete the customer survey form. We would also like to know about any “above and beyond” experiences you have with any of our associates.